Fill Your Review About Hotel

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Last Name:

 

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Best Western Rewards Number:

 
Hotel Name:

 
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Room Number:

 
Check-In Date:

 
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1.Please tell us about the purpose of your stay: Business Leisure
Satisfied       Not at All Satisfied
1 2 3 4 5
2. Rate your overall satisfaction with the quality of the accommodations / product
3. Rate your overall satisfaction with the quality of service you received

4. Hotel  
  Exterior appearance

  Breakfast

5. Guest Room  
  Decor
  Comfortable Bed
  Lighting
  Cleanliness of guest room
  Cleanliness of Bathroom
  Room smells fresh & clean
  Everything in working order
  Good work Environment
  High-speed Internet access
6. Guest Services/Staff  
  Check-in/check-out
  Friendliness and Helpfulness
  Professional Appearance
  Knowledge and Efficiency of Staff
  Courtesy Vehicle (if applicable)
7. Please rate the value for the money for your stay Excellent

 

 

 

 Poor
 
  Definitely

 

 

 

 Definitely Not
8. Would you recommend this hotel to a friend or relative?
9. Would you recommend BEST WESTERN PLUS to a friend or relative?
10. Would you like to see in room Starbucks via ready brew instead of brewing coffee in the small coffee pots?
11. Did you book your reservation because we have evening receptions Monday-Thursday?
12. How much, if at all, do "green" (environmental) options influence your hotel choice?
13. How did your experience at our hotel compare with your expectations?
14. Prior to this visit, have you stayed at this hotel before? Yes No
  If Yes, how often? Once More than once
15. Did the BEST WESTERN PLUS name influence your decision to stay at this hotel? Yes No
16. Based on your knowledge with other similarly priced hotels within this same vicinity, how does this hotel compare to others?
 

Better than others

About the same as others

Worse than others
17. Please indicate what influenced your decision to book a stay at this hotel (check all that apply):
 
Hotel looks appealing BEST WESTERN PLUS Directory
Saw hotel's highway sign Recommendation from friend
Recommendation from Travel Agent Toll Free Reservations
Previous experience at another Best Western AAA/CAA
Saw your magazine or TV advertising Bestwestern.com
Internet search Convenient location
Group or Convention Other
Yellow Pages Best Western Rewards
 
18. Please provide name of employee who went out of his/her way to make your stay enjoyable.
   
19. Please provide comments on how we can continue to improve.
 
20. Please share any comments, suggestions, or concerns about our green hotel offerings.
 
21. Please indicate your age category:
 
18-34 years 35-49 years
50-64 years 65+ years